If you find your purchase faulty or damaged, you can return the items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
Only regular priced items may be refunded. Sale items are non-refundable.
To follow-up on the status of your return, please contact us at firstname.lastname@example.org
To return the item(s) you purchased, please send via registered or express post to:
PO Box 711 Newport NSW 2106
Refunds do not include any shipping and handling charges shown on the packaging invoice.
Shipping charges for all returns must be paid and insured by you. You are responsible for any loss or damage to package during shipment.
We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.